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Excludes furniture Items. Please contact store for more information on delivery options.
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Product Specifications
Ages: 2+
The Lullabye Shop offers FREE STANDARD SHIPPING FOR ORDERS OVER $75 (excluding furniture). Flat-rate shipping of $9.99 for orders under $75. All furniture and gliders are excluded from our free shipping promotion. Free in-store pickup is available for furniture items. You will be contacted via email within 24 hours of furniture order placement with a delivery or freight quote. Please see our Furniture Delivery Options for further details.
Standard (non-expedited) shipments will be sent USPS or FedEx Ground depending on which option can offer the fastest delivery to you. In-Stock orders shipped with standard delivery will be processed and shipped within 1-2 business days of purchase and will arrive 3-6 business days from the day they were shipped. You will be sent tracking information for your shipment via e-mail. If you have any questions you may reach customer service by e-mail at info@lullabyeshop.com or by phone at (920) 734-9332.
Expedited shipment options are available at an additional cost to you.
Please provide a street address with your order, as we cannot deliver to P.O. Boxes.
Incorrect shipping addresses, payment issues, and shipping company failures due to weather or emergency may result in delays beyond our control.
We ship to locations in the contiguous United States. At this time we cannot ship to Hawaii, Alaska, Puerto Rico, APO or FBO addresses. Those orders with shipping addresses from these locations will be cancelled.
Due to the size and weight of many of the cribs, dressers, assembled furniture, and gliders in the lullabyeshop.com catalog certain items cannot be shipped using standard USPS or FedEx Ground services. We have 3 different pick-up/delivery options available for those wishing to purchase those larger items with us online.
To return by mail:
The Lullabye Shop (Returns)
2144 W Wisconsin Ave.,
Appleton WI 54914
Please allow 10 business days once we have received your return to process and issue your refund. Shipping charges and other surcharges will only be credited if the item arrives damaged due to shipping or is defective.
Items returned which were purchased with our "Free-Shipping" offer will have the actual shipping charges (what it cost to ship to you) deducted from your refund. Shipping charges are not refundable.
Returned items must be in new, unused, unwashed condition with all instuctions, warranty cards and original packaging. A 20% re-stocking fee will be applied against all new, unused items returned with an open box or missing instructions, warranty card, or box.
All items must be returned within 30 days of purchase unless previously approved by a manager. You may reach us at (603)926-2255, or by e-mail at info@lullabyeshop.com.
If you receive an item that is damaged or defective we will work with you to replace the damaged parts, if applicable, or send out a replacement. lullabyeshop.com and the manufacturer of the defective or damaged item will work together to repair or replace your item based on the manufacturer's warranty coverage.
If you have any questions regarding our return policy you may reach customer service by e-mail at info@lullabyeshop.com or by phone at (920) 734-9332.
We are a family business located in Appleton, Wisconsin, selling and servicing quality furniture and accessories for children of all ages, from the time they are infants and well into their teens. We encourage you to visit our 15,000 sq ft showroom in Appleton, Wisconsin. We feature a Large selection of infant and children’s furniture and accessories.
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